How To Fix /PM0/ABB_MESSAGES323 - The insured person is already deceased

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 323

• Message text: The insured person is already deceased

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES323 - The insured person is already deceased ?

  The SAP error message /PM0/ABB_MESSAGES323 indicating "The insured person is already deceased" typically arises in the context of managing insurance or health-related data within the SAP system, particularly in modules related to personnel management or insurance administration.
  Cause:
  This error message is triggered when an attempt is made to process or update information for an insured person who is marked as deceased in the system. This could happen in various scenarios, such as:
  
  Attempting to create a new insurance record for a deceased individual.
  Trying to update or modify existing insurance details for a person who has been marked as deceased.
  Processing claims or benefits for an individual who is no longer alive.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Verify the Status: Check the status of the insured person in the system. Confirm whether the individual is indeed marked as deceased. This can usually be done by reviewing the personal data or insurance records.
  
  
  Correct Data Entry: If the entry was made in error (e.g., the person is not deceased), correct the status in the system. This may require administrative privileges or assistance from a system administrator.
  
  
  Review Business Processes: Ensure that the business processes in place for handling deceased individuals are correctly defined. This may involve reviewing workflows for insurance claims, updates, and notifications.
  
  
  Consult Documentation: Refer to SAP documentation or user manuals specific to the module you are working with. There may be specific guidelines on how to handle cases involving deceased insured persons.
  
  
  Contact Support: If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling deceased individuals in the system.
  User Roles and Permissions: Ensure that the user attempting to make changes has the appropriate permissions to modify records related to deceased individuals.
  Legal and Compliance Considerations: Be aware of any legal or compliance requirements related to handling the data of deceased individuals, as this may vary by jurisdiction and industry.
  
  By following these steps, you should be able to address the error message and ensure that your SAP system is handling the data appropriately.