How To Fix /PM0/ABB_MESSAGES269 - Application &1 cannot be resumed because it was refused

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 269

• Message text: Application &1 cannot be resumed because it was refused

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES269 - Application &1 cannot be resumed because it was refused ?

  The SAP error message /PM0/ABB_MESSAGES269 indicates that an application (denoted as &1) cannot be resumed because it was refused. This error typically occurs in the context of process management or workflow applications within SAP, particularly when dealing with background jobs, workflows, or process chains.
  Possible Causes:
  
  Job or Process Termination: The application may have been terminated or canceled due to an error or manual intervention, preventing it from being resumed.
  Lock Issues: There may be locks on the application or related resources that prevent it from being resumed.
  Authorization Issues: The user attempting to resume the application may not have the necessary authorizations to do so.
  Configuration Issues: There may be configuration settings that prevent the application from being resumed, such as incorrect status settings or workflow definitions.
  System Errors: There could be underlying system errors or inconsistencies that are causing the application to be in a state that cannot be resumed.
  
  Solutions:
  
  Check Application Status: Review the status of the application in the relevant transaction (e.g., SM37 for jobs, SWI1 for workflows) to understand why it was refused.
  Review Logs: Check the application logs or system logs (e.g., SLG1) for any error messages or warnings that could provide more context on the refusal.
  Release Locks: If there are locks preventing the application from being resumed, identify and release them. You can use transaction SM12 to check for and delete locks.
  Verify Authorizations: Ensure that the user has the necessary authorizations to resume the application. This may involve checking roles and profiles in transaction PFCG.
  Correct Configuration: If the issue is related to configuration, review the relevant settings and make necessary adjustments.
  Restart the Application: If resuming is not possible, consider restarting the application or job from the beginning, if applicable.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific application or module for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SWI1 (Workflow Overview), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the specific error message or application for any known issues or patches.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /PM0/ABB_MESSAGES269.