How To Fix /PM0/ABB_MESSAGES229 - The representative and policyholder must not be identical

/PM0/ABB_MESSAGES229 - Overview

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 229

• Message text: The representative and policyholder must not be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES229 - The representative and policyholder must not be identical ?

  The SAP error message /PM0/ABB_MESSAGES229 indicates that there is a validation issue where the representative and the policyholder are being identified as the same entity. This is a common requirement in many business processes, especially in insurance and financial services, where a representative (such as an agent or broker) should not be the same as the policyholder (the individual or entity that holds the policy).
  
  Cause:
  
  Data Entry Error: The most common cause is that during data entry, the same individual or entity has been assigned as both the representative and the policyholder.
  System Configuration: There may be a configuration issue in the SAP system that does not allow for the same entity to be assigned in both roles.
  Business Rules: The business rules defined in the system may explicitly state that a representative cannot be the same as the policyholder for compliance or risk management reasons.
  
  
  Solution:
  
  Review Data Entries: Check the entries for the