How To Fix /PM0/ABB_MESSAGES064 - Enter exactly one policyholder

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 064

• Message text: Enter exactly one policyholder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES064 - Enter exactly one policyholder ?

  The SAP error message /PM0/ABB_MESSAGES064 Enter exactly one policyholder typically occurs in the context of SAP's insurance or policy management modules, particularly when dealing with policyholder data. This error indicates that the system expects exactly one policyholder to be specified for a particular transaction or operation, but either none or multiple policyholders have been provided.
  Cause:
  
  Multiple Entries: The user may have selected or entered multiple policyholders when the system requires only one.
  No Entry: The user may not have entered any policyholder information at all.
  Data Entry Error: There may be a mistake in the data entry process, such as incorrect field selection or misconfiguration in the user interface.
  System Configuration: The system may be configured in a way that does not allow for multiple policyholders in certain transactions.
  
  Solution:
  
  Check Input Fields: Ensure that you have entered exactly one policyholder in the relevant field. If you have selected multiple policyholders, deselect all but one.
  Review Data Entry: Go through the data entry process again to ensure that all required fields are filled out correctly and that only one policyholder is specified.
  Consult Documentation: Refer to the SAP documentation or user manual for the specific transaction you are working on to understand the requirements for policyholder entry.
  System Configuration: If you believe the configuration may be causing the issue, consult with your SAP administrator or technical team to review the settings related to policyholder management.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP that pertain to policy management, as this can help in navigating the system more effectively.
  User Roles and Permissions: Ensure that you have the appropriate permissions to perform the transaction you are attempting, as restrictions may lead to unexpected errors.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address known issues.
  Training and Support: If you are new to the system or the specific module, consider seeking training or support from your organization’s SAP team or external consultants.
  
  By following these steps, you should be able to resolve the error and proceed with your transaction successfully.