How To Fix /PM0/ABB_MESSAGES045 - Policy &1 is currently being processed by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 045

• Message text: Policy &1 is currently being processed by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES045 - Policy &1 is currently being processed by user &2 ?

  The SAP error message /PM0/ABB_MESSAGES045 indicates that a specific policy (denoted by &1) is currently being processed by another user (denoted by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same policy simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the policy, which prevents other users from making changes until the first user completes their task.
  Session Lock: The policy may be locked due to an open session that has not been properly closed or has timed out.
  Long-running Processes: If a process related to the policy is taking a long time to complete, it may hold the lock for an extended period.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the policy. You can periodically check if the lock has been released.
  Check User Sessions: If you have the necessary permissions, you can check which user is currently processing the policy. This can be done using transaction codes like SM12 (to view locks) or SM66 (to view active processes).
  Contact the User: If you can identify the user who is processing the policy, you may want to reach out to them to see if they can complete their task or release the lock.
  Terminate the Session: If the session is stuck and the user is not responsive, a system administrator may need to terminate the session using transaction SM12 or SM21 to release the lock.
  Review System Logs: Check system logs for any errors or issues that may have caused the lock to persist longer than expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and SM66 (to monitor active processes).
  User Communication: Establish a protocol for users to communicate when they are working on policies to avoid conflicts.
  System Configuration: Review system settings related to locking mechanisms and session timeouts to ensure they are configured appropriately for your business processes.
  
  If the issue persists or if you encounter frequent locking issues, it may be beneficial to analyze the workflow and user access patterns to optimize the process and reduce contention for the same resources.