How To Fix /PM0/ABB_INTERFACE862 - Error during call of remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 862

• Message text: Error during call of remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE862 - Error during call of remote system ?

  The SAP error message /PM0/ABB_INTERFACE862 Error during call of remote system typically indicates that there is an issue when trying to communicate with a remote system, which could be due to various reasons such as network issues, configuration problems, or issues with the remote system itself.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system. This could be due to firewalls, network outages, or incorrect network configurations.
  Configuration Errors: The RFC (Remote Function Call) destination may not be configured correctly in the SAP system. This includes incorrect settings for the target system's IP address, port, or user credentials.
  Remote System Issues: The remote system may be down, unresponsive, or experiencing its own internal errors.
  Authorization Issues: The user credentials used for the RFC call may not have the necessary permissions to access the remote system.
  Timeouts: The call to the remote system may be timing out due to long processing times or heavy load on the remote system.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the remote system.
  Ensure that any firewalls or network security settings allow traffic between the two systems.
  
  
  
  Verify RFC Configuration:
  
  Go to transaction SM59 in the SAP system and check the configuration of the RFC destination.
  Ensure that the connection type, target host, and service number are correctly set.
  Test the connection from SM59 to see if it is successful.
  
  
  
  Check Remote System Status:
  
  Ensure that the remote system is up and running.
  Check logs on the remote system for any errors or issues that may be affecting its ability to respond to requests.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC call have the necessary authorizations on the remote system.
  Check for any changes in user roles or permissions that may have occurred recently.
  
  
  
  Increase Timeout Settings:
  
  If the remote system is taking too long to respond, consider increasing the timeout settings in the RFC destination configuration.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 - RFC Destinations
  SM21 - System Log
  ST22 - Dump Analysis
  SLG1 - Application Log
  
  
  
  Logs and Traces: 
  
  Check the application logs and system logs for any additional error messages that may provide more context.
  Use transaction ST01 to activate the trace for RFC calls to gather more detailed information.
  
  
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  
  By following these steps, you should be able to diagnose and resolve the error related to the remote system call in SAP.