How To Fix /PM0/ABB_INTERFACE614 - PFO: Policy &1 does not exist in remote system

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 614

• Message text: PFO: Policy &1 does not exist in remote system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE614 - PFO: Policy &1 does not exist in remote system ?

  The SAP error message /PM0/ABB_INTERFACE614 PFO: Policy &1 does not exist in remote system typically indicates that the system is trying to access a policy that is expected to exist in a remote system, but it cannot find it. This error is often related to integration scenarios where SAP is communicating with another system, such as a third-party application or another SAP instance.
  Cause:
  
  Policy Not Created: The policy referenced by &1 has not been created in the remote system.
  Incorrect Policy ID: The policy ID being referenced may be incorrect or misspelled.
  Data Synchronization Issues: There may be issues with data synchronization between the systems, leading to the policy not being available.
  Connection Issues: There could be connectivity issues between the SAP system and the remote system, preventing the retrieval of the policy.
  Authorization Issues: The user or system may not have the necessary permissions to access the policy in the remote system.
  
  Solution:
  
  Verify Policy Existence: Check the remote system to ensure that the policy with the specified ID exists. If it does not, you may need to create it.
  Check Policy ID: Ensure that the policy ID being referenced is correct. Look for any typos or formatting issues.
  Data Synchronization: If the policy should exist but does not, investigate any data synchronization processes that may be responsible for transferring policies between systems. Ensure they are functioning correctly.
  Connectivity Check: Test the connection between the SAP system and the remote system. Ensure that there are no network issues or downtime affecting the connection.
  Authorization Check: Verify that the user or system has the necessary permissions to access the policy in the remote system. Adjust roles and authorizations as needed.
  Logs and Traces: Check system logs and traces for additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Documentation: Refer to the SAP documentation for the specific module or integration scenario you are working with. This may provide insights into how policies are managed and accessed.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.