How To Fix /PM0/ABB_INTERFACE358 - FS-ICM: Policy processing not chosen

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 358

• Message text: FS-ICM: Policy processing not chosen

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE358 - FS-ICM: Policy processing not chosen ?

  The SAP error message /PM0/ABB_INTERFACE358 FS-ICM: Policy processing not chosen typically indicates that there is an issue with the configuration of policy processing in the SAP system, particularly in the context of the FS-ICM (Financial Services - Insurance Contract Management) module. This error can arise when the system is unable to determine the appropriate policy processing rules for a given transaction or operation.
  Causes:
  
  Missing Configuration: The policy processing rules may not be properly configured in the system. This could include missing entries in the relevant customizing tables or settings.
  Incorrect Policy Assignment: The policy that is supposed to be applied may not be correctly assigned to the relevant transaction or object.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information that prevents the system from determining the appropriate policy.
  Versioning Issues: If there are multiple versions of policies or configurations, the system may not be able to select the correct one.
  Authorization Issues: The user may not have the necessary authorizations to access the policy processing functionality.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for policy processing in the FS-ICM module. Ensure that all necessary customizing settings are in place and correctly configured.
  Verify Policy Assignment: Ensure that the relevant policies are correctly assigned to the transactions or objects being processed. This may involve checking the policy master data and ensuring it is linked correctly.
  Data Validation: Validate the data being processed to ensure that all required fields are populated and that the data is accurate. Look for any inconsistencies or missing information.
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  User Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access and execute policy processing functions.
  Consult Documentation: Refer to SAP documentation or notes related to FS-ICM and policy processing for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: If changes are made to the configuration or data, conduct thorough testing to ensure that the issue is resolved and that policy processing works as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.