How To Fix /PM0/ABB_INTERFACE320 - OBSOLETE: FS-ICM: Error while determining business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 320

• Message text: OBSOLETE: FS-ICM: Error while determining business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE320 - OBSOLETE: FS-ICM: Error while determining business partner ?

  The SAP error message /PM0/ABB_INTERFACE320 OBSOLETE: FS-ICM: Error while determining business partner typically indicates an issue related to the identification or retrieval of a business partner in the SAP system, particularly in the context of the FS-ICM (Financial Services - Insurance Contract Management) module. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Business Partner Data: The business partner you are trying to access may not exist in the system or may not be properly configured.
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Configuration Issues: There may be configuration issues in the FS-ICM module that prevent the system from correctly identifying the business partner.
  Obsolete Data: The error message indicates "OBSOLETE," which may suggest that the data or configuration being referenced is outdated or no longer valid.
  
  Solutions:
  
  Check Business Partner Existence: Verify that the business partner exists in the system. You can do this by using transaction code BP to search for the business partner.
  Review Data Consistency: Check for any inconsistencies in the business partner data. Ensure that all required fields are filled out correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. This can be checked in the user roles and authorizations.
  Configuration Review: Review the configuration settings in the FS-ICM module to ensure that everything is set up correctly. This may involve checking the customizing settings related to business partner determination.
  Update or Archive Obsolete Data: If the error is related to obsolete data, consider updating or archiving the outdated entries to prevent the system from referencing them.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for FS-ICM for detailed information on business partner management and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and provide deeper insights into the error.