How To Fix /PM0/ABB_INTERFACE265 - FS-CD: Insurance object &1 changed in FS-CD system (policy: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 265

• Message text: FS-CD: Insurance object &1 changed in FS-CD system (policy: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE265 - FS-CD: Insurance object &1 changed in FS-CD system (policy: &2) ?

  The SAP error message /PM0/ABB_INTERFACE265 in the context of FS-CD (Financial Services - Collections and Disbursements) indicates that there has been a change to an insurance object in the FS-CD system, specifically related to a policy. This error typically arises during data synchronization or integration processes, particularly when there are discrepancies between the data in the FS-CD system and the data in the source system (such as an insurance policy management system).
  Cause:
  
  Data Synchronization Issues: The error often occurs when there is an attempt to update or synchronize data between systems, and the insurance object (policy) has been modified in the FS-CD system after the last synchronization.
  Concurrency Issues: If multiple users or processes are trying to update the same insurance object simultaneously, it can lead to conflicts.
  Data Integrity Violations: Changes made directly in the FS-CD system that are not reflected in the source system can lead to inconsistencies.
  
  Solution:
  
  Check for Recent Changes: Review the change logs or audit trails in the FS-CD system to identify any recent modifications to the insurance object or policy in question.
  Re-synchronize Data: If the error is due to a synchronization issue, re-run the data synchronization process to ensure that all systems are aligned.
  Manual Update: If necessary, manually update the insurance object in the source system to reflect the changes made in the FS-CD system.
  Error Handling Logic: Implement error handling logic in your integration processes to manage such conflicts gracefully, possibly by notifying users or logging the errors for further investigation.
  Consult Documentation: Refer to SAP documentation or support notes related to FS-CD and the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in FS-CD that can help you monitor and manage insurance objects and policies.
  Integration Points: Understand the integration points between FS-CD and other systems (like policy management systems) to better manage data consistency.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to make changes to insurance objects to prevent unauthorized modifications.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in FS-CD for more in-depth analysis and resolution.