How To Fix /PM0/ABB_INTERFACE220 - FS-CD: Error when calling information about the insurance object

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_INTERFACE -

• Message number: 220

• Message text: FS-CD: Error when calling information about the insurance object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_INTERFACE220 - FS-CD: Error when calling information about the insurance object ?

  The SAP error message /PM0/ABB_INTERFACE220 FS-CD: Error when calling information about the insurance object typically occurs in the context of the SAP FS-CD (Financial Services Collections and Disbursements) module, particularly when there is an issue retrieving information related to an insurance object. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistency: The insurance object may not exist in the database, or there may be inconsistencies in the data related to the insurance object.
  Configuration Issues: Incorrect configuration settings in the FS-CD module or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the insurance object information.
  Technical Issues: There could be issues with the underlying database or connectivity problems that prevent the system from retrieving the required information.
  Missing or Incorrect Master Data: The master data related to the insurance object may be incomplete or incorrect.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the insurance object exists in the system and that all related data is complete and accurate.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for the insurance object.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the FS-CD module to ensure they are set up correctly.
  Consult with your SAP configuration team to review the settings related to insurance objects.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the insurance object information.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Technical Troubleshooting:
  
  Check for any system logs or dumps (using transaction ST22 or SM21) that may provide more details about the error.
  If there are connectivity issues, ensure that the database and application servers are functioning correctly.
  
  
  
  Master Data Review:
  
  Review the master data related to the insurance object to ensure it is complete and correctly maintained.
  If necessary, update or correct the master data.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. Search for the error code or keywords related to FS-CD and insurance objects.
  Documentation: Review the SAP documentation for FS-CD to understand the configuration and data requirements for insurance objects.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.