How To Fix /PM0/AB_IBC_CNFG_I_C347 - Cardinality import lock for template &1 cannot be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/AB_IBC_CNFG_I_C -

• Message number: 347

• Message text: Cardinality import lock for template &1 cannot be removed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/AB_IBC_CNFG_I_C347 - Cardinality import lock for template &1 cannot be removed ?

  The SAP error message /PM0/AB_IBC_CNFG_I_C347 Cardinality import lock for template &1 cannot be removed typically occurs in the context of SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC) when there is an issue with the cardinality import process. This error indicates that there is a lock on the cardinality import for a specific template, which prevents the system from removing or modifying it.
  Cause:
  
  Active Locks: The most common cause of this error is that there is an active lock on the cardinality import for the specified template. This can happen if another process is currently using the template or if a previous process did not complete successfully.
  System Configuration Issues: There may be configuration issues within the IBP or SAC system that are causing the lock to persist.
  User Permissions: Insufficient permissions for the user trying to remove the lock can also lead to this error.
  
  Solution:
  
  Check Active Processes: Verify if there are any active processes or jobs that are currently using the template. If so, wait for them to complete or terminate them if they are stuck.
  Release Locks: If you have access, you can manually release the locks. This can typically be done through transaction codes like SM12 (for lock entries) in SAP GUI. Look for locks related to the template and delete them if they are no longer needed.
  Restart the System: In some cases, a system restart may help clear any lingering locks that are not being released properly.
  Check User Permissions: Ensure that the user has the necessary permissions to perform actions on the template. If not, contact your system administrator to adjust the permissions.
  Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps).
  Documentation: Review SAP documentation related to cardinality imports and locks in IBP or SAC for more detailed information on how to manage these processes.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to resolve the error and successfully manage the cardinality import for the specified template.