How To Fix /PM0/AB_AT025 - Mail sent to user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/AB_AT -

• Message number: 025

• Message text: Mail sent to user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/AB_AT025 - Mail sent to user &1 ?

  The SAP error message /PM0/AB_AT025 Mail sent to user &1 typically indicates that a notification or message has been successfully sent to a user in the system. This message is not an error in the traditional sense but rather an informational message indicating that an email notification has been dispatched.
  Cause:
  
  The message is triggered when a process in SAP (such as a workflow, alert, or notification) sends an email to a user. The &1 placeholder is replaced with the actual user ID or email address of the recipient.
  
  Solution:
  Since this message is informational, there is generally no action required unless you are expecting a notification and it has not been received. In such cases, you can consider the following steps:
  
  
  Check Email Configuration: Ensure that the email configuration in your SAP system is set up correctly. This includes SMTP settings and ensuring that the email server is reachable.
  
  
  Verify User Settings: Check the user settings for the recipient to ensure that they have a valid email address configured in their user profile.
  
  
  Monitor Email Logs: If you suspect that emails are not being sent or received, check the email logs in your SAP system to see if there are any errors or issues with the email dispatch.
  
  
  Check Spam/Junk Folder: Sometimes, emails may end up in the spam or junk folder of the recipient's email account. Advise the user to check these folders.
  
  
  Test Email Functionality: You can perform a test by sending a manual email from the SAP system to verify that the email functionality is working as expected.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SCOT (SAPconnect Administration) to configure and monitor email settings.
  User Profile: Check user profiles using transaction SU01 to ensure that the email address is correctly maintained.
  Workflow Monitoring: If the email is part of a workflow, you can monitor the workflow using transaction SWI1 to see the status of the workflow instances.
  
  If you continue to experience issues or if the message is part of a larger problem, consider reaching out to your SAP Basis or technical support team for further assistance.