How To Fix /PM0/3FWM_TOOL124 - No customer variants available, package skipped

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/3FWM_TOOL -

• Message number: 124

• Message text: No customer variants available, package skipped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/3FWM_TOOL124 - No customer variants available, package skipped ?

  The SAP error message /PM0/3FWM_TOOL124 No customer variants available, package skipped typically occurs in the context of SAP's Variant Configuration or when working with specific tools related to the SAP PM (Plant Maintenance) module. This error indicates that the system could not find any customer-specific variants for a particular package, leading to the package being skipped during processing.
  Cause:
  
  Missing Customer Variants: The primary cause of this error is that there are no customer-specific variants defined for the package being processed. This could happen if the variants were not created or if they were deleted.
  Configuration Issues: There may be issues with the configuration settings in the system that prevent the variants from being recognized.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customer variants.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from retrieving the necessary variants.
  
  Solution:
  
  
  Check for Customer Variants: 
  
  Navigate to the relevant transaction or configuration area where customer variants are defined.
  Verify if the required customer variants exist for the package in question. If they do not exist, you may need to create them.
  
  
  
  Create or Update Variants:
  
  If the variants are missing, create new customer variants as needed.
  Ensure that the variants are correctly configured and saved.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to the package and ensure that they are set up correctly.
  Make sure that the package is correctly linked to the customer variants.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the process has the necessary authorizations to access the customer variants.
  If needed, consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies that may be affecting the retrieval of customer variants.
  Use transaction codes like SE11 or SE16 to inspect the relevant tables for any anomalies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing variants, such as:
  
  CU01 for creating variants.
  CU02 for changing variants.
  CU03 for displaying variants.
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the necessary customer variants are available for processing.