How To Fix /PLMU/UI_VWR003 - Viewer is not installed; follow the path:

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_VWR -

• Message number: 003

• Message text: Viewer is not installed; follow the path:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_VWR003 - Viewer is not installed; follow the path: ?

  The SAP error message /PLMU/UI_VWR003 Viewer is not installed; follow the path: typically indicates that the required viewer component for displaying certain types of content (like reports or documents) in the SAP system is not installed or configured correctly. This can occur in various SAP applications, particularly those that involve document management or reporting.
  Cause:
  
  Missing Viewer Installation: The viewer component (such as SAP GUI for HTML or a specific viewer for documents) is not installed on the client machine or server.
  Incorrect Configuration: The viewer may be installed, but it is not configured correctly in the SAP system.
  Version Mismatch: The installed viewer version may not be compatible with the version of the SAP application you are using.
  Network Issues: If the viewer relies on network resources, connectivity issues may prevent it from functioning properly.
  
  Solution:
  
  
  Install the Required Viewer:
  
  Check the SAP documentation for the specific viewer required for your application.
  Download and install the viewer from the SAP Service Marketplace or the appropriate source.
  
  
  
  Check Configuration:
  
  Ensure that the viewer is correctly configured in the SAP system. This may involve setting parameters in transaction codes like SPRO or SICF.
  Verify that the MIME types and file associations are correctly set up.
  
  
  
  Update or Reinstall:
  
  If the viewer is installed but not functioning, consider updating it to the latest version or reinstalling it to resolve any potential corruption.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the viewer and the content it is trying to display.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on the specific viewer and its requirements.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message and ensure that the necessary viewer is installed and functioning correctly in your SAP environment.