How To Fix /PLMU/UI_GSS023 - Refresh not allowed. Close window and re-enter

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_GSS -

• Message number: 023

• Message text: Refresh not allowed. Close window and re-enter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_GSS023 - Refresh not allowed. Close window and re-enter ?

  The SAP error message /PLMU/UI_GSS023 Refresh not allowed. Close window and re-enter typically occurs in the context of using the SAP Fiori or SAP UI5 applications. This error indicates that the application is in a state where a refresh operation is not permitted, often due to session management or data integrity issues.
  Causes:
  
  Session State: The application may have lost its session state, or the session may have timed out, leading to an invalid state for the current operation.
  Data Integrity: The application may be trying to refresh data that is no longer valid or has been modified in a way that requires a complete reload of the application.
  Browser Issues: Sometimes, browser caching or issues with the browser itself can lead to unexpected behavior in web applications.
  Network Issues: Intermittent network connectivity can cause the application to lose its connection to the backend, leading to this error.
  
  Solutions:
  
  Close and Reopen the Application: The simplest solution is to close the current window or tab and re-enter the application. This will reset the session and allow the application to load fresh data.
  Clear Browser Cache: Clear the cache and cookies of your web browser. This can help resolve issues related to stale data being loaded.
  Check Session Timeout Settings: If you have control over the SAP system settings, check the session timeout settings to ensure they are configured appropriately.
  Use a Different Browser: Sometimes, switching to a different browser can help resolve compatibility issues.
  Network Stability: Ensure that your network connection is stable and that there are no interruptions that could affect the application’s performance.
  Update SAP UI5/Fiori: If you are using an older version of SAP UI5 or Fiori, consider updating to the latest version, as newer versions may have bug fixes and improvements.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions and workarounds for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  System Logs: If you have access, check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying these solutions, it may be necessary to contact your SAP support team for further assistance.