How To Fix /PLMU/UI_FRW_TEST026 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_FRW_TEST -

• Message number: 026

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_FRW_TEST026 - Customer &1 does not exist ?

  The SAP error message /PLMU/UI_FRW_TEST026 Customer &1 does not exist indicates that the system is unable to find a customer record associated with the identifier provided (represented by &1). This error typically occurs in scenarios where a customer is being referenced in a transaction or process, but the system cannot locate the corresponding customer data in the database.
  Causes:
  
  Incorrect Customer ID: The customer ID entered may be incorrect or misspelled.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may have been deactivated or deleted.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view the customer data.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID for any typos or errors. Ensure that you are using the correct format.
  Check Customer Existence: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists in the system.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Check Status: If the customer exists but is inactive, you may need to reactivate the customer record.
  Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team to investigate any underlying issues with the database or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management in SAP, such as XD01, XD02, XD03, FD01, FD02, and FD03.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer management that may address this error.
  Documentation: Review SAP documentation or help files for additional context on customer management and error handling.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.