How To Fix /PLMU/UI_FRW_TEST021 - Booking number &1 (Flight: &2 , Airline &3 on the &4 ) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_FRW_TEST -

• Message number: 021

• Message text: Booking number &1 (Flight: &2 , Airline &3 on the &4 ) does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_FRW_TEST021 - Booking number &1 (Flight: &2 , Airline &3 on the &4 ) does not exist ?

  The SAP error message /PLMU/UI_FRW_TEST021 indicates that a booking number does not exist in the system for the specified flight, airline, and date. This error typically arises in the context of travel management or logistics within SAP systems, particularly when dealing with flight bookings.
  Cause:
  
  Incorrect Booking Number: The booking number entered may be incorrect or mistyped.
  Non-Existent Booking: The booking may not have been created or may have been deleted.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems (e.g., between SAP and an external booking system).
  Access Rights: The user may not have the necessary permissions to view the booking.
  System Configuration: There may be configuration issues in the SAP system that prevent the booking from being recognized.
  
  Solution:
  
  Verify Booking Number: Double-check the booking number for accuracy. Ensure that it matches the format and details expected by the system.
  Check Booking Status: Confirm whether the booking exists in the system. This can be done by searching for the booking in the relevant transaction or report.
  Consult with IT Support: If the booking should exist but is not found, consult with your IT support team to check for any data synchronization issues or system errors.
  Review User Permissions: Ensure that the user has the necessary permissions to access the booking information.
  Check Configuration: If the issue persists, review the system configuration settings related to flight bookings to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to travel management and booking inquiries (e.g., PR05 for travel expenses).
  Documentation: Refer to SAP documentation or help files for more detailed information on handling booking-related errors.
  Support Notes: Check SAP support notes or forums for similar issues and potential fixes that other users may have encountered.
  Training: Consider training sessions for users to ensure they understand how to properly enter and manage booking information in the system.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further investigation.