How To Fix /PLMU/UI_FRW037 - Server Address could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMU/UI_FRW -

• Message number: 037

• Message text: Server Address could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMU/UI_FRW037 - Server Address could not be determined ?

  The SAP error message /PLMU/UI_FRW037 Server Address could not be determined typically indicates that the system is unable to resolve the address of a server that is required for a specific operation, often related to the SAP Fiori Launchpad or other UI components. This can occur due to various reasons, including configuration issues, network problems, or missing components.
  Causes:
  
  Incorrect Configuration: The server address may not be correctly configured in the system settings.
  Network Issues: There may be network connectivity problems preventing the system from reaching the server.
  Missing Services: Required services or components may not be running or may not be properly installed.
  DNS Resolution Issues: The system may be unable to resolve the hostname to an IP address due to DNS issues.
  Firewall Restrictions: Firewalls may be blocking access to the server.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings in the SAP system, particularly in the Fiori Launchpad or related components.
  Ensure that the server address is correctly specified in the relevant configuration tables or settings.
  
  
  
  Network Connectivity:
  
  Test the network connection to the server using tools like ping or traceroute.
  Ensure that the server is reachable from the SAP application server.
  
  
  
  Service Availability:
  
  Check if the required services (like the SAP Gateway or other backend services) are running.
  Restart the services if necessary.
  
  
  
  DNS Settings:
  
  Verify the DNS settings on the server and ensure that the hostname can be resolved correctly.
  You can test this by using commands like nslookup or dig.
  
  
  
  Firewall Configuration:
  
  Check the firewall settings to ensure that they are not blocking the necessary ports for communication between the SAP system and the server.
  
  
  
  SAP Notes and Documentation:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  Review the official SAP documentation for any additional configuration steps that may be required.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: If this error occurs in the context of the Fiori Launchpad, ensure that the Launchpad is properly configured and that all necessary components are installed.
  System Logs: Check the system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  Transaction Codes: Use transaction codes like SICF to check the status of the services and SMICM to monitor the Internet Communication Manager.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.