How To Fix /PLMI/RCA_EXPL031 - Technical error; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/RCA_EXPL -

• Message number: 031

• Message text: Technical error; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/RCA_EXPL031 - Technical error; contact your system administrator ?

  The SAP error message /PLMI/RCA_EXPL031 Technical error; contact your system administrator typically indicates a technical issue within the SAP system, particularly related to the PLM (Product Lifecycle Management) module. This error can arise from various underlying causes, and resolving it often requires a systematic approach.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the PLM module or related components.
  Authorization Problems: Insufficient user authorizations to access certain functionalities or data.
  Data Inconsistencies: Corrupted or inconsistent data in the database that the PLM module relies on.
  System Bugs: Known bugs in the version of SAP you are using that may have been addressed in later patches or updates.
  Network Issues: Connectivity problems between the SAP application server and the database or other services.
  Custom Code: Issues arising from custom developments or enhancements that interfere with standard processes.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the PLM module to ensure they are set up correctly.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the action.
  Data Validation: Run data consistency checks to identify and correct any inconsistencies in the database.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into the issue.
  System Updates: Ensure that your SAP system is up to date with the latest patches and support packages. Check SAP Notes for any known issues related to the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes related to PLM and error handling, such as SLG1 (Application Log) and ST22 (Dump Analysis).
  Documentation: Review the official SAP documentation for the PLM module to understand its functionalities and common issues.
  
  Conclusion:
  Resolving the /PLMI/RCA_EXPL031 Technical error; contact your system administrator error requires a thorough investigation of the system configuration, user permissions, and data integrity. If internal troubleshooting does not resolve the issue, engaging with SAP support is advisable for further assistance.