How To Fix /PLMI/PLM_TD005 - Workflow item is missing; process route cannot be continued

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PLM_TD -

• Message number: 005

• Message text: Workflow item is missing; process route cannot be continued

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PLM_TD005 - Workflow item is missing; process route cannot be continued ?

  The SAP error message /PLMI/PLM_TD005 Workflow item is missing; process route cannot be continued typically occurs in the context of SAP Product Lifecycle Management (PLM) workflows. This error indicates that a required workflow item is missing, which prevents the process from continuing.
  Causes:
  
  Missing Workflow Item: The specific workflow item that is needed for the process to continue is not available in the workflow instance.
  Incorrect Workflow Configuration: The workflow may not be configured correctly, leading to missing steps or items.
  Data Inconsistencies: There may be inconsistencies in the data that the workflow relies on, such as missing or incomplete documents.
  Authorization Issues: The user may not have the necessary authorizations to access the workflow items.
  System Errors: There could be underlying system issues or bugs that are causing the workflow to fail.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that all necessary steps and items are defined correctly. Make sure that the workflow template is set up properly.
  Verify Workflow Instance: Check the specific workflow instance to see if the required items are present. You can use transaction codes like SWI1 (Work Item Selection) to analyze the workflow.
  Review Data: Ensure that all data required for the workflow is complete and consistent. Check for any missing documents or entries that the workflow might depend on.
  Check Authorizations: Verify that the user has the necessary authorizations to access the workflow items. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Re-trigger the Workflow: If the workflow has failed, you may need to re-trigger it or restart the process from a previous step, if applicable.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 for workflow monitoring and SWI2_FREQ for analyzing workflow instances.
  Workflow Logs: Review workflow logs for detailed error messages or warnings that can provide more context about the issue.
  Documentation: Refer to SAP documentation on PLM workflows for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.