How To Fix /PLMI/PLM_TD001 - Agent does not contain a user

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/PLM_TD -

• Message number: 001

• Message text: Agent does not contain a user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/PLM_TD001 - Agent does not contain a user ?

  The SAP error message /PLMI/PLM_TD001 Agent does not contain a user typically occurs in the context of SAP PLM (Product Lifecycle Management) when there is an issue with the assignment of an agent to a task or workflow. This error indicates that the system is trying to process a task or workflow that requires an agent, but the agent has not been properly assigned a user.
  Cause:
  
  Missing User Assignment: The agent defined in the workflow or task does not have a user assigned to it.
  Incorrect Configuration: The configuration for the agent in the workflow might be incorrect or incomplete.
  User Deactivation: The user that was previously assigned to the agent may have been deactivated or deleted.
  Authorization Issues: The user may not have the necessary authorizations to be assigned as an agent.
  
  Solution:
  
  
  Check Agent Assignment:
  
  Go to the relevant transaction (e.g., SWI1 for workflow overview) and check the agent assignment for the task or workflow.
  Ensure that the agent is correctly assigned to a valid user.
  
  
  
  Assign a User to the Agent:
  
  If the agent does not have a user assigned, you can assign a user to the agent in the workflow configuration.
  Use transaction code SWO1 to check the object type and ensure that the agent is properly configured.
  
  
  
  Verify User Status:
  
  Check if the user assigned to the agent is active. You can do this using transaction SU01 to view the user details.
  If the user is inactive, you may need to reactivate the user or assign a different active user to the agent.
  
  
  
  Review Workflow Configuration:
  
  If the issue persists, review the workflow configuration to ensure that all agents and tasks are correctly set up.
  You may need to consult with your SAP workflow administrator or developer for more complex configurations.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to be assigned as an agent. This may involve checking roles and profiles assigned to the user.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Workflow overview
  SWO1: Object type maintenance
  SU01: User maintenance
  
  
  Documentation: Refer to SAP Help documentation for PLM and Workflow for detailed information on agent configuration and workflow management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.