How To Fix /PLMI/GSS_R2X057 - Scale to quantity is 0; synchronization is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/GSS_R2X -

• Message number: 057

• Message text: Scale to quantity is 0; synchronization is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/GSS_R2X057 - Scale to quantity is 0; synchronization is not possible ?

  The SAP error message /PLMI/GSS_R2X057 Scale to quantity is 0; synchronization is not possible typically occurs in the context of SAP's Logistics or Production Planning modules, particularly when dealing with production orders, planning, or synchronization processes.
  Cause:
  The error indicates that the scale to quantity for a particular operation or process is set to zero. This can happen due to several reasons:
  
  Incorrect Master Data: The material master or production version may have incorrect settings, leading to a scale to quantity of zero.
  Configuration Issues: There may be issues in the configuration of the production process or planning parameters.
  Data Entry Errors: During the creation of production orders or planning, a user may have inadvertently set the scale to quantity to zero.
  Synchronization Issues: If the system is trying to synchronize data between different modules or systems, and one of the required quantities is zero, it can trigger this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Master Data:
  
  Review the material master data for the affected material. Ensure that the scale to quantity is set correctly.
  Check the production version and ensure that all relevant parameters are correctly defined.
  
  
  
  Review Production Orders:
  
  If the error occurs during the processing of a production order, check the order details to ensure that the quantities are correctly specified.
  Make sure that the order is not inadvertently set to produce zero quantity.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the relevant modules (e.g., Production Planning, Material Management) to ensure that they are set up correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  Data Entry Validation:
  
  Ensure that users are entering valid quantities during the creation of production orders or planning activities.
  Implement validation checks to prevent zero quantities from being entered in the future.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and MD04 (Stock/Requirements List) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may contain specific fixes or workarounds.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.