How To Fix /PLMI/GSS_I2B004 - Synchronization does not exist or access authorizations are missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PLMI/GSS_I2B -

  • Message number: 004

  • Message text: Synchronization does not exist or access authorizations are missing

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PLMI/GSS_I2B004 - Synchronization does not exist or access authorizations are missing ?

    The SAP error message /PLMI/GSS_I2B004 Synchronization does not exist or access authorizations are missing typically occurs in the context of SAP's Integration and Business Services (IBS) or when dealing with specific functionalities related to data synchronization between systems or modules. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Synchronization Configuration: The synchronization setup between the systems or modules may not be properly configured or may not exist.
    2. Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to access the synchronization data or perform the required operations.
    3. Incorrect Data: There may be issues with the data being synchronized, such as missing or incorrect entries in the relevant tables.
    4. System Settings: The system settings or parameters related to the synchronization process may not be correctly defined.

    Solutions:

    1. Check Synchronization Configuration:

      • Verify that the synchronization settings are correctly configured in the relevant transaction codes (e.g., SLG1 for application logs, or specific configuration transactions for the integration).
      • Ensure that the necessary synchronization objects are created and active.
    2. Review User Authorizations:

      • Check the user roles and authorizations assigned to the user encountering the error. Use transaction code SU53 to analyze authorization failures.
      • Ensure that the user has the necessary permissions to access the synchronization data and perform the required actions.
    3. Validate Data Integrity:

      • Check the relevant tables for any missing or incorrect data entries that may be causing the synchronization to fail.
      • Use transaction codes like SE11 to view the table structure and data.
    4. Consult System Logs:

      • Review system logs for any additional error messages or warnings that may provide more context about the issue. Use transaction code SLG1 to view application logs.
    5. System Settings Review:

      • Ensure that all necessary system settings related to the synchronization process are correctly defined. This may include checking configuration settings in the relevant modules.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and configuration settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE11 (Data Dictionary).
    • Documentation: Refer to SAP documentation or help portals for specific guidance on the integration and synchronization processes relevant to your SAP environment.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the error message /PLMI/GSS_I2B004 Synchronization does not exist or access authorizations are missing.

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