How To Fix /PLMI/ER_CI_TRANS020 - XML storage of engineering record &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/ER_CI_TRANS -

• Message number: 020

• Message text: XML storage of engineering record &1 deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/ER_CI_TRANS020 - XML storage of engineering record &1 deleted ?

  The SAP error message /PLMI/ER_CI_TRANS020 indicates that the XML storage of an engineering record has been deleted. This error typically occurs in the context of SAP PLM (Product Lifecycle Management) when dealing with engineering records or documents.
  Cause:
  
  Deletion of XML Data: The error suggests that the XML data associated with a specific engineering record (indicated by &1) has been deleted or is no longer accessible.
  Data Integrity Issues: There may be issues with data integrity, such as incomplete transactions or failed updates that lead to the loss of the XML data.
  System Configuration: Incorrect configuration settings in the SAP system or issues with the underlying database could also lead to this error.
  User Actions: Manual deletion or incorrect handling of engineering records by users could result in the loss of associated XML data.
  
  Solution:
  
  Check Data Integrity: Verify the integrity of the engineering record and ensure that all associated data is intact. You may need to check the database for any inconsistencies.
  Restore Deleted Data: If the XML data was deleted accidentally, check if there is a backup available to restore the deleted XML storage.
  Recreate the Engineering Record: If the XML data cannot be restored, you may need to recreate the engineering record and its associated XML data.
  Review User Actions: Investigate if any user actions led to the deletion of the XML data and provide training or guidelines to prevent future occurrences.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be known issues or fixes available.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP PLM Documentation: Review the official SAP PLM documentation for more details on managing engineering records and XML data.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP PLM that may help in managing engineering records (e.g., CVE1, CVE2 for change documents).
  User Authorization: Ensure that users have the appropriate authorizations to access and manage engineering records to prevent accidental deletions.
  
  By following these steps, you should be able to address the error and prevent it from occurring in the future.