How To Fix /PLMI/ECR_BO104 - Both simple and multilevel signature cannot be active at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/ECR_BO -

• Message number: 104

• Message text: Both simple and multilevel signature cannot be active at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/ECR_BO104 - Both simple and multilevel signature cannot be active at the same time ?

  The SAP error message /PLMI/ECR_BO104 indicates that both simple and multilevel signatures are being activated simultaneously in the system, which is not allowed. This error typically arises in the context of electronic document management or workflows where digital signatures are involved.
  
  Cause:
  The error occurs because the system is configured to use both simple signatures (which are typically single-level signatures) and multilevel signatures (which involve multiple levels of approval or signing). SAP does not allow both types of signatures to be active at the same time due to potential conflicts in the signing process.
  
  Solution:
  To resolve this error, you need to decide which type of signature you want to use and deactivate the other. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the relevant configuration transaction in SAP (this could be in SPRO or a specific customizing transaction related to electronic signatures).
  
  
  
  Check Signature Settings:
  
  Look for the settings related to electronic