How To Fix /PLMI/ECR_BO062 - User &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PLMI/ECR_BO -

  • Message number: 062

  • Message text: User &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PLMI/ECR_BO062 - User &1 does not exist ?

    The SAP error message /PLMI/ECR_BO062 User &1 does not exist typically indicates that the system is unable to find a user account associated with the specified user ID (&1). This error can occur in various contexts, such as when trying to access a specific function, transaction, or application that requires user authentication.

    Cause:

    1. Non-existent User ID: The user ID specified in the error message does not exist in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action.
    4. Incorrect User ID: There may be a typo or mistake in the user ID being referenced.

    Solution:

    1. Verify User ID: Check the user ID mentioned in the error message for any typos or errors.
    2. Check User Existence:
      • Use transaction code SU01 to search for the user ID in question.
      • If the user does not exist, you may need to create a new user account.
    3. User Activation:
      • If the user exists but is locked or inactive, you can unlock or activate the user account using transaction SU01.
    4. Authorization Check:
      • Ensure that the user has the necessary roles and authorizations to perform the action. This can be checked in the user profile in SU01 or by reviewing the roles assigned to the user.
    5. Consult with Security Team: If you do not have the necessary permissions to check or modify user accounts, contact your SAP security or basis team for assistance.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • PFCG: Role Maintenance
    • User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete user accounts.
    • Authorization Concepts: Understanding how roles and authorizations work in SAP can help prevent similar issues in the future.

    If the problem persists after checking the above points, it may be necessary to consult SAP support or your internal IT team for further investigation.

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