How To Fix /PLMI/ECR_BO022 - Refresh was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/ECR_BO -

• Message number: 022

• Message text: Refresh was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/ECR_BO022 - Refresh was not successful ?

  The SAP error message /PLMI/ECR_BO022 Refresh was not successful typically occurs in the context of the SAP PLM (Product Lifecycle Management) module, particularly when dealing with Engineering Change Requests (ECR) or Engineering Change Orders (ECO). This error indicates that there was a failure during a refresh operation, which could be due to various reasons.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data that the system is trying to refresh, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to perform the refresh operation.
  System Performance: If the system is under heavy load or if there are performance issues, the refresh operation may time out or fail.
  Configuration Errors: Incorrect configuration settings in the PLM module or related components can lead to refresh failures.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  Check Data Consistency: Review the data involved in the refresh operation to ensure that all required entries are present and correct. You may need to run consistency checks or data validation processes.
  Review Authorizations: Ensure that the user executing the refresh has the necessary authorizations. You can check this in the user roles and profiles.
  Monitor System Performance: Check the system performance metrics to see if there are any bottlenecks. If the system is slow, consider optimizing performance or scheduling the refresh during off-peak hours.
  Review Configuration Settings: Verify the configuration settings in the PLM module to ensure they are set up correctly. Consult the relevant documentation or SAP notes for guidance.
  Check Logs for Errors: Look at the application logs (transaction SLG1) and system logs (transaction SM21) for any error messages or warnings that could provide more context about the failure.
  Restart the Process: Sometimes, simply restarting the refresh process can resolve transient issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review the official SAP documentation for PLM and ECR/ECO processes to ensure that you are following the correct procedures.
  Community Forums: Engage with the SAP community forums or user groups where you can find discussions related to similar issues and potential solutions.
  
  By following these steps, you should be able to diagnose and resolve the /PLMI/ECR_BO022 Refresh was not successful error in SAP.