How To Fix /PLMI/DIR_BO162 - Document version and revision level do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/DIR_BO -

• Message number: 162

• Message text: Document version and revision level do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/DIR_BO162 - Document version and revision level do not match ?

  The SAP error message /PLMI/DIR_BO162 Document version and revision level do not match typically occurs in the context of document management or document control within SAP PLM (Product Lifecycle Management). This error indicates that there is a mismatch between the document version and its associated revision level, which can prevent users from performing certain actions on the document.
  Cause:
  
  Versioning Issues: The document may have been updated or revised, but the version number has not been correctly incremented or updated in the system.
  Data Inconsistency: There may be inconsistencies in the database where the document's version and revision level are not aligned.
  User Error: The user may be trying to access or modify a document that has been changed by another user, leading to a version mismatch.
  Configuration Issues: There may be issues with the configuration of the document management system in SAP, leading to incorrect handling of document versions and revisions.
  
  Solution:
  
  Check Document Version and Revision: Verify the current version and revision level of the document in question. Ensure that they match the expected values.
  Update Document: If you have the necessary permissions, update the document to the correct version and revision level. This may involve saving a new version or revising the document.
  Consult Change Logs: Review the change logs or history of the document to identify any recent changes that may have caused the mismatch.
  Recreate Document: If the document is corrupted or cannot be reconciled, consider recreating the document with the correct version and revision settings.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or consult SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. SAP frequently releases notes that address known issues.
  Documentation: Review SAP documentation on document management and version control to ensure that you are following the correct procedures for managing documents.
  User Training: Ensure that users are trained on the proper handling of document versions and revisions to minimize the occurrence of this error.
  
  By following these steps, you should be able to resolve the error and ensure that document versions and revisions are correctly managed within your SAP system.