How To Fix /PLMI/DIR_BO064 - File cannot be accessed as it is already in process by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/DIR_BO -

• Message number: 064

• Message text: File cannot be accessed as it is already in process by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/DIR_BO064 - File cannot be accessed as it is already in process by another user ?

  The SAP error message /PLMI/DIR_BO064 indicates that a file cannot be accessed because it is currently being processed by another user. This typically occurs in scenarios where multiple users or processes are trying to access the same file simultaneously, leading to a conflict.
  Causes:
  
  Concurrent Access: Another user or process is currently using the file, which locks it for editing or processing.
  File Locking Mechanism: SAP uses a locking mechanism to prevent data corruption or inconsistencies when multiple users attempt to access the same resource.
  Long-running Processes: A process that takes a long time to complete may hold the lock on the file longer than expected.
  Network Issues: If the file is located on a network drive, network issues may cause delays in releasing the file lock.
  
  Solutions:
  
  Wait and Retry: If the file is being processed by another user, wait for them to finish and then try accessing the file again.
  Identify the User/Process: Use transaction codes like SM12 (to view lock entries) to identify which user or process is holding the lock on the file. You may need to contact that user to coordinate access.
  Terminate the Process: If the process holding the lock is no longer needed or is stuck, you may need to terminate it. This can be done through transaction SM37 (to view job logs) or SM50 (to view active processes).
  Check for Background Jobs: If the file is being processed by a background job, check the job status in SM37 and see if it can be canceled or if it has completed.
  File Permissions: Ensure that the user has the necessary permissions to access the file. Sometimes, permission issues can also lead to access problems.
  Consult SAP Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if it involves system-level locks or configurations.
  
  Related Information:
  
  Lock Entries: In SAP, lock entries are created to prevent data inconsistencies. You can view and manage these entries using transaction SM12.
  User Communication: If multiple users are working on the same file, establish a communication protocol to avoid conflicts.
  Documentation: Check SAP Notes or documentation related to file handling and locking mechanisms for more detailed guidance.
  
  By following these steps, you should be able to resolve the error and regain access to the file.