How To Fix /PLMI/CR_IPD_INTGRTN003 - Communication error when creating collaboration. Contact help desk.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PLMI/CR_IPD_INTGRTN -

  • Message number: 003

  • Message text: Communication error when creating collaboration. Contact help desk.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PLMI/CR_IPD_INTGRTN003 - Communication error when creating collaboration. Contact help desk. ?

    The SAP error message /PLMI/CR_IPD_INTGRTN003 Communication error when creating collaboration. Contact help desk. typically indicates that there is a communication issue between the SAP system and another system or service that is required for creating a collaboration. This could be due to various reasons, including network issues, configuration problems, or service unavailability.

    Possible Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the external system or service.
    2. Service Unavailability: The external service that SAP is trying to communicate with may be down or not responding.
    3. Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
    4. Authorization Issues: The user or system may not have the necessary permissions to access the external service.
    5. Firewall or Security Settings: Firewalls or security settings may be blocking the communication between systems.

    Solutions:

    1. Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or traceroute to diagnose network issues.
    2. Verify Service Status: Check if the external service is up and running. If it is down, you may need to wait until it is restored.
    3. Review Configuration Settings: Double-check the configuration settings in both the SAP system and the external service to ensure they are correct.
    4. Check User Permissions: Ensure that the user or system has the necessary permissions to access the external service.
    5. Examine Firewall Settings: Review firewall and security settings to ensure that they are not blocking the communication.
    6. Consult Logs: Check the SAP application logs and any relevant logs on the external service for more detailed error messages that can provide additional context.
    7. Contact Help Desk: If the issue persists after checking the above points, it may be necessary to contact your IT help desk or SAP support for further assistance.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
    • Documentation: Review the documentation for the specific SAP module or integration you are working with to ensure that all prerequisites and configurations are met.
    • Community Forums: Consider searching or posting on SAP community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the communication error indicated by the SAP error message.

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