How To Fix /PLMI/CR_BO023 - Selected Routing does not exist; Change Record not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/CR_BO -

• Message number: 023

• Message text: Selected Routing does not exist; Change Record not saved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/CR_BO023 - Selected Routing does not exist; Change Record not saved ?

  The SAP error message /PLMI/CR_BO023 Selected Routing does not exist; Change Record not saved typically occurs in the context of the SAP PLM (Product Lifecycle Management) module, particularly when dealing with change records and routings. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Routing: The routing that is being referenced in the change record does not exist in the system. This could be due to the routing not being created, being deleted, or being incorrectly referenced.
  Incorrect Configuration: The configuration settings for the routing or the change record might not be set up correctly, leading to the system not being able to find the routing.
  Authorization Issues: The user may not have the necessary authorizations to access the routing or the change record.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing links between the change record and the routing.
  
  Solutions:
  
  
  Check Routing Existence:
  
  Verify if the routing exists in the system. You can do this by navigating to the routing transaction (e.g., CA03) and checking if the routing number is valid.
  If the routing does not exist, you may need to create it or ensure that it is correctly referenced in the change record.
  
  
  
  Review Change Record Configuration:
  
  Ensure that the change record is correctly configured to reference the appropriate routing. Check the settings and ensure that all necessary fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Confirm that the user has the necessary authorizations to access and modify the routing and change record. You may need to consult with your SAP security team to verify this.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all links between the change record and the routing are intact. This may involve checking for any missing or incorrect entries in related tables.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CA03 (Display Routing), CR01 (Create Change Record), and CR02 (Change Change Record).
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.