How To Fix /PLMI/CR_BO010 - We can't find your document; change record not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/CR_BO -

• Message number: 010

• Message text: We can't find your document; change record not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/CR_BO010 - We can't find your document; change record not saved ?

  The SAP error message /PLMI/CR_BO010 with the description "We can't find your document; change record not saved" typically indicates that there is an issue with the document or change record you are trying to access or save in the SAP system. This error can occur in various contexts, such as when working with change records in the SAP PLM (Product Lifecycle Management) module.
  Possible Causes:
  
  Document Not Found: The document you are trying to reference may not exist in the system or may have been deleted.
  Authorization Issues: You may not have the necessary permissions to access or modify the document.
  Incorrect Document Number: The document number you are using may be incorrect or formatted improperly.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the document.
  System Configuration: There may be configuration issues in the SAP system that affect how documents are managed.
  
  Solutions:
  
  Verify Document Existence: Check if the document you are trying to access actually exists in the system. You can do this by searching for the document using the appropriate transaction code or report.
  Check Permissions: Ensure that you have the necessary authorizations to access and modify the document. You may need to contact your SAP security team to verify your access rights.
  Correct Document Number: Double-check the document number you are using to ensure it is correct and properly formatted.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database problems.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP PLM that may help you manage documents and change records (e.g., CV01N for creating documents, CV02N for changing documents).
  User Manuals: Refer to SAP documentation or user manuals for guidance on managing documents and change records in the PLM module.
  Training: If you are new to SAP PLM, consider undergoing training to better understand how to work with documents and change records effectively.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /PLMI/CR_BO010.