How To Fix /PLMI/AL_GSS_R2MR_SU011 - Synchronization unit number generation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMI/AL_GSS_R2MR_SU -

• Message number: 011

• Message text: Synchronization unit number generation failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMI/AL_GSS_R2MR_SU011 - Synchronization unit number generation failed ?

  The SAP error message /PLMI/AL_GSS_R2MR_SU011 Synchronization unit number generation failed typically occurs in the context of the SAP PLM (Product Lifecycle Management) module, particularly when dealing with synchronization units in the context of project management or product data management.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the PLM module that prevent the system from generating synchronization unit numbers.
  
  
  Missing Master Data: Required master data (like project definitions, product structures, or other related data) may be missing or incorrectly set up.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the operation that triggers the synchronization unit number generation.
  
  
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the synchronization unit number generation process.
  
  
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings in the PLM module to ensure that everything is set up correctly. This includes checking the settings for synchronization units and related processes.
  
  
  Verify Master Data: Ensure that all necessary master data is available and correctly configured. This includes checking for any missing or incomplete entries that may be required for the synchronization unit generation.
  
  
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to perform the operation. You may need to consult with your SAP security team to adjust roles and permissions.
  
  
  Check for System Notes: Look for any SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  
  
  Database Check: If you suspect database issues, work with your database administrator to check for locks, performance issues, or corruption that may be affecting the operation.
  
  
  Debugging: If you have access to development tools, you can debug the process to identify the exact point of failure and gather more information about the error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or workarounds for specific error messages.
  Documentation: Review the official SAP documentation for the PLM module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to synchronization unit number generation in SAP PLM.