How To Fix /PLMB/PR_BO050 - Selected forwarded task is already in user's workitem inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMB/PR_BO -

• Message number: 050

• Message text: Selected forwarded task is already in user's workitem inbox

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMB/PR_BO050 - Selected forwarded task is already in user's workitem inbox ?

  The SAP error message /PLMB/PR_BO050 Selected forwarded task is already in user's workitem inbox typically occurs in the context of SAP Business Workflow or SAP PLM (Product Lifecycle Management) when a user attempts to forward a task that is already present in their work item inbox. This can happen in scenarios where tasks are being managed or reassigned, and the system detects that the task is already assigned to the user.
  Cause:
  
  Duplicate Task Assignment: The task you are trying to forward is already in the user's work item inbox, which means the user has already been assigned that task.
  Workflow Logic: The workflow logic may be designed in such a way that it prevents the same task from being forwarded multiple times to the same user.
  System Configuration: There may be specific configurations or settings in the workflow that restrict the forwarding of tasks that are already assigned.
  
  Solution:
  
  Check Work Item Inbox: Before forwarding a task, check the user's work item inbox to see if the task is already present. If it is, there is no need to forward it again.
  Remove Duplicate Task: If the task is in the inbox and you still want to forward it, consider removing it from the inbox first, if appropriate.
  Modify Workflow Logic: If you have access to the workflow configuration, you may need to review and modify the logic to allow for forwarding of tasks under certain conditions.
  Consult Documentation: Review SAP documentation or help resources related to workflow management to understand the specific behavior of task forwarding in your version of SAP.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and manage work items.
  User Training: Ensure that users are trained on how to manage their work items effectively to avoid confusion with task assignments.
  
  By following these steps, you should be able to address the error message and manage your workflow tasks more effectively.