How To Fix /PLMB/GOS020 - Send email service is not supported in create mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /PLMB/GOS -

• Message number: 020

• Message text: Send email service is not supported in create mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PLMB/GOS020 - Send email service is not supported in create mode ?

  The SAP error message /PLMB/GOS020 Send email service is not supported in create mode typically occurs when you are trying to send an email using the Generic Object Services (GOS) functionality in SAP while in a "create" mode of a business object. This error indicates that the system does not allow sending emails when the object is still being created and has not yet been saved.
  Cause:
  
  Object State: The primary cause of this error is that the business object you are working with is in a "create" state. GOS functionalities, including sending emails, are generally not available until the object has been saved and has a valid object key.
  Configuration: There may be specific configurations or restrictions in place that prevent sending emails in certain modes or states of the object.
  
  Solution:
  
  Save the Object: The most straightforward solution is to save the object first. Once the object is saved and has a valid key, you should be able to use the GOS functionality to send emails.
  Check GOS Settings: If you need to send emails in create mode for some reason, you may need to check the GOS settings or configurations in your SAP system. This may involve consulting with your SAP Basis or ABAP team to see if there are any customizations or settings that can be adjusted.
  Use Alternative Methods: If sending an email is critical during the creation process, consider using alternative methods, such as triggering an email from a background job or using a different transaction that allows email sending.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, SAP releases patches or notes that address specific issues.
  Documentation: Review the SAP documentation for GOS and email functionalities to understand the limitations and capabilities of the system.
  User Permissions: Ensure that the user has the necessary permissions to send emails through GOS, as permission issues can also lead to errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights and assistance.