How To Fix /PLMB/AUTH_ACC087 - User entity &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PLMB/AUTH_ACC -

  • Message number: 087

  • Message text: User entity &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PLMB/AUTH_ACC087 - User entity &1 does not exist ?

    The SAP error message /PLMB/AUTH_ACC087 User entity &1 does not exist typically indicates that the system is unable to find a user entity associated with the specified identifier (represented by &1). This error is often encountered in the context of authorization checks or user management within SAP systems, particularly in the context of SAP PLM (Product Lifecycle Management) or similar modules.

    Cause:

    1. Non-existent User Entity: The user entity specified in the error message does not exist in the system. This could be due to a typo in the user ID or the user not being created in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the entity or perform the action.
    3. Data Synchronization Issues: If the user entity is supposed to be created or synchronized from another system (like an LDAP directory), there may be issues with the synchronization process.
    4. Configuration Issues: There may be configuration settings that are incorrect or incomplete, leading to the inability to find the user entity.

    Solution:

    1. Verify User Existence: Check if the user entity exists in the system. You can do this by navigating to the user management area (transaction code SU01) and searching for the user ID.
    2. Check for Typos: Ensure that the user ID specified in the error message is correct and does not contain any typographical errors.
    3. User Creation: If the user does not exist, create the user in the system using transaction SU01 or the appropriate user management transaction.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the required resources. You can check this using transaction SU53 to analyze authorization failures.
    5. Data Synchronization: If the user is supposed to be synchronized from another system, check the synchronization process and logs to ensure that it is functioning correctly.
    6. Consult Documentation: Review any relevant SAP documentation or notes related to user management and authorization for additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance (to check roles and authorizations)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Management Best Practices: Ensure that user management practices are followed, including regular audits of user accounts and authorizations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or security team for further investigation.

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