How To Fix PLM_SE_PRS_MESSAGES023 - Only Customer/Vendor code values are permitted for Product Recipient.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PLM_SE_PRS_MESSAGES - Message class for PS services

  • Message number: 023

  • Message text: Only Customer/Vendor code values are permitted for Product Recipient.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PLM_SE_PRS_MESSAGES023 - Only Customer/Vendor code values are permitted for Product Recipient. ?

    The SAP error message PLM_SE_PRS_MESSAGES023 indicates that there is an issue with the product recipient configuration in the SAP system. Specifically, it states that only customer or vendor code values are permitted for the product recipient. This error typically arises in the context of Product Lifecycle Management (PLM) or when dealing with product-related data.

    Cause:

    The error is triggered when the system encounters a product recipient that is not defined as a valid customer or vendor. This can happen due to several reasons:

    1. Incorrect Recipient Type: The recipient specified in the transaction is neither a customer nor a vendor.
    2. Missing Master Data: The customer or vendor master data may not be properly set up or may be missing.
    3. Data Entry Error: There may be a typographical error in the recipient code entered in the transaction.
    4. Configuration Issues: The system configuration may not allow certain types of recipients for the specific transaction or process.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Recipient Code:

      • Check the recipient code you are using in the transaction. Ensure that it is a valid customer or vendor code.
      • You can do this by navigating to the customer or vendor master data in SAP and confirming that the code exists and is active.
    2. Check Master Data:

      • Ensure that the customer or vendor master data is complete and correctly configured. This includes checking for any missing fields or incorrect settings.
    3. Correct Data Entry:

      • If you find any typographical errors in the recipient code, correct them and try the transaction again.
    4. Review Configuration:

      • If the issue persists, review the configuration settings related to product recipients in the PLM module. Ensure that the system is set up to accept the intended recipient types.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on the specific transaction or process you are working with.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in managing product recipients, such as those for customer and vendor master data.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer and vendor data.

    By following these steps, you should be able to identify and resolve the cause of the error message PLM_SE_PRS_MESSAGES023 in your SAP system.

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