How To Fix PLM_SE_EAM_SC028 - No records found.

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_SE_EAM_SC - Messages for PLM Services

• Message number: 028

• Message text: No records found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_SE_EAM_SC028 - No records found. ?

  The SAP error message PLM_SE_EAM_SC028 ("No records found") typically occurs in the context of the SAP Plant Maintenance (PM) or Enterprise Asset Management (EAM) modules when a user attempts to retrieve data (such as notifications, orders, or other records) but the system does not find any matching entries based on the criteria provided.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria used in the search are too restrictive or incorrect, leading to no records being found.
  Data Not Yet Created: The records you are trying to access may not have been created yet. For example, if you are looking for maintenance orders that have not been generated.
  Authorization Issues: The user may not have the necessary authorizations to view certain records, which can sometimes lead to the appearance of "no records found."
  Data Deletion: Records may have been deleted or archived, making them unavailable for retrieval.
  System Configuration: There may be issues with the configuration of the EAM/PM module that affect data visibility.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria you are using. Ensure that the parameters (such as dates, status, and other filters) are set correctly and are not overly restrictive.
  Check Data Existence: Verify if the records you are looking for actually exist in the system. You can do this by checking other related transactions or reports.
  Authorization Check: Ensure that you have the necessary authorizations to view the records. You may need to contact your SAP security team to verify your access rights.
  Consult with IT Support: If you suspect that records have been deleted or if there are configuration issues, consult with your IT support or SAP Basis team to investigate further.
  Use Alternative Reports: Sometimes, using different reports or transactions can yield better results. Explore other related transactions that might provide the information you need.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP PM/EAM, such as IW28 (Display PM Orders), IW29 (Display PM Notifications), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Review SAP documentation or user manuals for the PM/EAM modules to understand the data structure and reporting capabilities better.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.