How To Fix PLM_PTU_N002 - Internal error in application log: sy-subrc &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU_N - Messages for PTU Message Handler

• Message number: 002

• Message text: Internal error in application log: sy-subrc &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU_N002 - Internal error in application log: sy-subrc &1 ?

  The SAP error message PLM_PTU_N002, which indicates an "Internal error in application log: sy-subrc &1," typically arises in the context of the Product Lifecycle Management (PLM) module. This error suggests that there is an issue with the application log processing, and the sy-subrc value provides additional context about the nature of the error.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the records being processed, which can lead to unexpected behavior.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Configuration: Incorrect configuration settings in the PLM module or related components can lead to internal errors.
  Program Errors: There may be bugs or issues in the custom code or standard SAP programs that are being executed.
  Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to internal errors.
  
  Solutions:
  
  Check Application Logs: Use transaction SLG1 to check the application logs for more detailed error messages. This can provide insights into what specifically went wrong.
  Review Data: Ensure that all required data is present and correctly formatted. Look for any inconsistencies in the data being processed.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. You can use transaction SU53 to analyze authorization issues.
  Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  System Configuration Review: Review the configuration settings in the PLM module to ensure they are set up correctly.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the PLM module for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the PLM_PTU_N002 error effectively.