How To Fix PLM_PDN_WUI_CNTL012 - Work item &1 has been closed

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PDN_WUI_CNTL - Product Designer Web UI

• Message number: 012

• Message text: Work item &1 has been closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PDN_WUI_CNTL012 - Work item &1 has been closed ?

  The SAP error message PLM_PDN_WUI_CNTL012 indicates that a work item has been closed, which typically means that the work item you are trying to access or process is no longer available for further actions. This can occur in various scenarios within the SAP Product Lifecycle Management (PLM) module, particularly when dealing with work items in workflows.
  Cause:
  
  Work Item Status: The work item has been completed or closed by another user or process, making it unavailable for further actions.
  Workflow Process: The workflow associated with the work item has reached its end, and no further processing is allowed.
  User Permissions: The user may not have the necessary permissions to access or modify the work item, especially if it has been closed by another user.
  System Configuration: There may be specific configurations or settings in the workflow that dictate when a work item can be closed or accessed.
  
  Solution:
  
  Check Work Item Status: Verify the status of the work item in the workflow. If it is closed, you will need to check if any further actions are required or if you need to create a new work item.
  Review Workflow Logs: Look at the workflow logs to understand why the work item was closed and if there are any related actions that need to be taken.
  User Permissions: Ensure that you have the appropriate permissions to access the work item. If not, contact your system administrator to adjust your permissions.
  Reopen or Create New Work Item: If necessary, you may need to reopen the work item (if your system allows it) or create a new work item to continue the process.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling closed work items in PLM.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Workflow Configuration: Review the configuration of the workflow in SAP to understand the conditions under which work items are closed.
  User Training: Ensure that users are trained on how to handle work items and understand the workflow processes to minimize confusion regarding closed items.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.