How To Fix PLM_FMEA_APPL624 - An error occurred when loading the risk matrixes; check Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_FMEA_APPL - FMEA - Message

• Message number: 624

• Message text: An error occurred when loading the risk matrixes; check Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_FMEA_APPL624 - An error occurred when loading the risk matrixes; check Customizing ?

  The SAP error message PLM_FMEA_APPL624 indicates that there was an issue when loading the risk matrices in the context of FMEA (Failure Mode and Effects Analysis) within the SAP PLM (Product Lifecycle Management) module. This error typically arises due to configuration or customizing issues in the system.
  Causes:
  
  Missing Customizing Settings: The risk matrices may not be properly configured in the system. This could include missing entries in the customizing tables related to FMEA.
  Incorrect Configuration: There may be incorrect settings in the risk matrix configuration, such as invalid values or references.
  Authorization Issues: The user may not have the necessary authorizations to access the risk matrices.
  Data Integrity Issues: There could be inconsistencies or missing data in the underlying tables that store the risk matrix information.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Go to the SPRO transaction and navigate to the relevant customizing settings for FMEA and risk matrices.
  Ensure that all necessary configurations are in place and correctly set up.
  
  
  
  Review Risk Matrix Configuration:
  
  Verify the configuration of the risk matrices in the system. Check for any missing or incorrect entries.
  Ensure that the risk matrix types and their associated parameters are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify FMEA-related data.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or corrupt entries.
  You may need to consult with your SAP Basis team or use transaction codes like SE11 or SE16 to inspect the relevant tables.
  
  
  
  Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the transported customizing settings.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for FMEA and risk matrix configuration to ensure that all steps have been followed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Customizing settings
  SE11: Data dictionary
  SE16: Table display
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message PLM_FMEA_APPL624.