How To Fix PLM_AUDIT_CGPL020 - Internal error: Function module was not called correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_CGPL - Audit: Notifs from Generic Tool with Audit Specific Text

• Message number: 020

• Message text: Internal error: Function module was not called correctly

What causes this issue?

An inconsistent status has arisen in the application program. A
function module was not called correctly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrators.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_CGPL020 - Internal error: Function module was not called correctly ?

  The SAP error message PLM_AUDIT_CGPL020 indicates that there is an internal error related to the function module not being called correctly within the context of the Product Lifecycle Management (PLM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the function module itself.
  Possible Causes:
  
  Incorrect Function Module Parameters: The function module may not have been called with the correct parameters or in the expected sequence.
  Data Inconsistencies: There may be issues with the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: The system configuration for PLM may not be set up correctly, leading to unexpected behavior.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard function module's execution.
  System Bugs: There could be bugs in the SAP version you are using that affect the function module.
  
  Solutions:
  
  Check Function Module Call: Review the code or process that is calling the function module to ensure that it is being called with the correct parameters and in the right context.
  Data Validation: Validate the data being processed to ensure that all required fields are populated and that there are no inconsistencies.
  Review Configuration: Check the configuration settings for PLM to ensure that everything is set up correctly. This may involve reviewing settings in transaction codes related to PLM.
  Debugging: If you have access to debugging tools, you can set breakpoints in the function module to analyze the flow and identify where the error occurs.
  Check for Notes and Patches: Look for SAP Notes or patches related to this error message. SAP frequently releases updates to fix known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Module), SE80 (Object Navigator), and SLG1 (Application Log) to investigate further.
  SAP Notes: Search the SAP Support Portal for notes related to PLM_AUDIT_CGPL020 or similar errors.
  Documentation: Review SAP documentation for PLM to understand the expected behavior of the function modules involved.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PLM_AUDIT_CGPL020 error message.