How To Fix PLA002 - Dismissal Protection wasn¦t processed due to a cust. error.

SAP Error Message - Details

• Message type: E = Error

• Message class: PLA - Message class for Payroll LAtinamerica

• Message number: 002

• Message text: Dismissal Protection wasn¦t processed due to a cust. error.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLA002 - Dismissal Protection wasn¦t processed due to a cust. error. ?

  The SAP error message PLA002, which states "Dismissal Protection wasn't processed due to a cust. error," typically relates to issues in the processing of employee dismissal protection rules within the SAP system. This error can occur in various contexts, such as during payroll processing or when managing employee records.
  Causes:
  
  Configuration Issues: The dismissal protection settings may not be correctly configured in the system. This could include missing or incorrect entries in the relevant infotypes or configuration tables.
  Data Inconsistencies: There may be inconsistencies in the employee's data, such as missing information in infotypes related to employment status, contract details, or other relevant data.
  Custom Enhancements: If there are custom developments or enhancements in the SAP system, they may interfere with the standard processing of dismissal protection.
  Authorization Issues: The user may not have the necessary authorizations to process dismissal protection, leading to errors during execution.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for dismissal protection in the SAP system. Ensure that all necessary parameters are correctly set up in the relevant customizing transactions (e.g., SPRO).
  Validate Employee Data: Check the employee's master data for completeness and accuracy. Ensure that all relevant infotypes (e.g., IT0000, IT0001, IT0002, etc.) are correctly filled out.
  Review Custom Code: If there are any custom enhancements or modifications, review the code to ensure it does not conflict with standard SAP processing. Debugging may be necessary to identify the root cause.
  Check Authorizations: Ensure that the user executing the process has the necessary authorizations to perform actions related to dismissal protection.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that dismissal protection is processed correctly.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on dismissal protection and related infotypes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the cause of the PLA002 error in your SAP system.