How To Fix PK652 - Dialog was cancelled when creating production order for kanban container

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 652

• Message text: Dialog was cancelled when creating production order for kanban container

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PK652 - Dialog was cancelled when creating production order for kanban container ?

  The SAP error message PK652 ("Dialog was cancelled") typically occurs when there is an issue during the creation of a production order for a Kanban container. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of Error PK652
  
  
  User Cancellation: The most straightforward cause is that the user manually canceled the dialog during the process of creating the production order.
  
  
  System Timeout: If the system takes too long to process the request, it may time out, leading to a cancellation of the dialog.
  
  
  Configuration Issues: There may be issues with the configuration of the Kanban process, such as incorrect settings in the Kanban control cycle or material master data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a production order, leading to a cancellation of the dialog.
  
  
  Data Entry Errors: Incorrect or incomplete data entered in the fields required for creating the production order can also lead to this error.
  
  
  Technical Issues: There may be underlying technical issues, such as system performance problems or bugs in the SAP system.
  
  
  Solutions
  
  
  Check User Actions: Ensure that the user did not inadvertently cancel the dialog. If this was the case, simply retry the operation.
  
  
  Increase Timeout Settings: If the issue is related to system performance, consider increasing the timeout settings in the SAP system.
  
  
  Review Configuration: Check the configuration of the Kanban control cycle and ensure that all settings are correct. Verify that the material master data is complete and accurate.
  
  
  Verify Authorizations: Ensure that the user has the necessary authorizations to create production orders. This can be checked in the user roles and profiles.
  
  
  Data Validation: Review the data being entered for the production order. Ensure that all required fields are filled out correctly and that the data is valid.
  
  
  Check System Performance: Monitor the system performance to identify any bottlenecks or issues that may be causing delays.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PK01 (Create Kanban), CO01 (Create Production Order), and PKMC (Kanban Monitor) for managing Kanban processes.
  Documentation: Review SAP documentation related to Kanban and production order creation for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the PK652 error effectively.