How To Fix PK355 - User values could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PK - Production - KANBAN

• Message number: 355

• Message text: User values could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PK355 - User values could not be deleted ?

  The SAP error message PK355 ("User values could not be deleted") typically occurs when there is an attempt to delete user-specific values or settings in the SAP system, but the operation fails due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to delete user-specific values.
  Locked Entries: The user values may be locked by another user or process, preventing deletion.
  System Configuration: There may be configuration settings that prevent the deletion of certain user values.
  Data Integrity Constraints: The system may have constraints that prevent the deletion of user values if they are linked to other data.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to delete user values. This can be checked in transaction SU53 or by consulting with a security administrator.
  Unlock Entries: If the user values are locked, identify the user or process that has locked them and resolve the lock. You can use transaction SM12 to check for and manage locks.
  Review Configuration: Check the configuration settings related to user values in the relevant transaction or module. Ensure that there are no settings that prevent deletion.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the underlying tables for any inconsistencies or dependencies that might prevent deletion.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP Notes can provide patches or workarounds for known issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SM12 (Lock Entries), and SE11/SE16 (Data Dictionary/Table Display).
  User Profiles: Understand how user profiles and parameters work in SAP, as they can affect user-specific settings.
  SAP Documentation: Refer to SAP Help documentation for detailed information on user management and error handling.
  
  By following these steps, you should be able to diagnose and resolve the PK355 error in SAP.