How To Fix /PICM/UI130 - CEA Creation is not allowed; Please complete the one which is in process

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 130

• Message text: CEA Creation is not allowed; Please complete the one which is in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI130 - CEA Creation is not allowed; Please complete the one which is in process ?

  The SAP error message /PICM/UI130 CEA Creation is not allowed; Please complete the one which is in process typically occurs in the context of the SAP Customer Experience (CX) or SAP Commerce Cloud environments, particularly when dealing with Customer Engagement Applications (CEA). This error indicates that there is an ongoing process that needs to be completed before a new CEA can be created.
  
  Cause:
  
  Ongoing Process: The most common cause of this error is that there is an existing CEA process that has not been completed. This could be due to a pending approval, a transaction that is still being processed, or an incomplete task.
  System Lock: Sometimes, the system may have a lock on the CEA due to a previous operation that did not finish correctly, leading to the inability to start a new one.
  User Session: If multiple sessions are open for the same user, it may lead to conflicts in processing