How To Fix /PICM/UI116 - You are not authorized to create issues

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 116

• Message text: You are not authorized to create issues

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI116 - You are not authorized to create issues ?

  The SAP error message /PICM/UI116 You are not authorized to create issues typically indicates that the user does not have the necessary permissions to create issues in the SAP system, particularly in the context of the SAP Product Incident Management (PIM) or similar applications.
  Cause:
  
  Insufficient Authorization: The user role assigned to you does not include the necessary authorizations to create issues or incidents.
  Role Assignment: The user may not be assigned to the correct user role that has the permissions to create issues.
  System Configuration: There may be system-wide settings or configurations that restrict certain users from creating issues.
  
  Solution:
  
  
  Check User Roles:
  
  Contact your SAP administrator to verify your user roles and authorizations.
  Ensure that your user account is assigned to a role that includes the necessary permissions for creating issues.
  
  
  
  Authorization Object:
  
  The authorization for creating issues may be linked to specific authorization objects. The administrator should check the relevant authorization objects (e.g., S_USER_AUTH, S_TCODE, etc.) to ensure you have the required access.
  
  
  
  Request Additional Permissions:
  
  If you find that your current role does not have the necessary permissions, you may need to request additional permissions or a role change from your SAP security team.
  
  
  
  Testing:
  
  After any changes are made to your user roles or permissions, log out and log back into the system to test if the issue persists.
  
  
  
  Documentation:
  
  Refer to SAP documentation or internal guidelines for your organization regarding user roles and permissions to understand the requirements for creating issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training: If you are new to the system, consider undergoing training on user roles and permissions in SAP to better understand how to navigate these issues in the future.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your IT support or SAP support team for further investigation.