How To Fix /PICM/UI094 - No authorization to change issue in status '&1' (issue type '&2')


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PICM/UI -

  • Message number: 094

  • Message text: No authorization to change issue in status '&1' (issue type '&2')

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PICM/UI094 - No authorization to change issue in status '&1' (issue type '&2') ?

    The SAP error message /PICM/UI094 No authorization to change issue in status '&1' (issue type '&2') indicates that a user is attempting to change the status of an issue in the SAP system but does not have the necessary authorizations to perform that action. This is a common issue in systems with strict authorization controls, especially in modules related to project management, incident management, or similar areas.

    Cause:

    1. Insufficient Authorizations: The user does not have the required roles or authorizations assigned to change the status of the specific issue type.
    2. Status Restrictions: Certain statuses may be restricted for changes based on the configuration of the issue type. For example, an issue may be locked for changes once it reaches a certain status (like "Closed" or "Resolved").
    3. Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific action they are trying to perform.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to see which authorization checks failed. This will provide insight into what specific authorization is missing.
      • Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
    2. Modify Roles:

      • If the user lacks the required authorization, a system administrator or security officer should modify the user’s roles to include the necessary permissions for changing the status of the issue type in question.
    3. Review Status Configuration:

      • Check the configuration of the issue type to see if there are restrictions on changing the status. This can often be found in the customizing settings for the relevant module (e.g., SAP Solution Manager, SAP Project Management).
      • If necessary, adjust the status transitions to allow for the desired changes.
    4. Consult Documentation:

      • Refer to SAP documentation or the specific module's guidelines to understand the authorization requirements for changing issue statuses.
    5. Testing:

      • After making changes to roles or configurations, test the changes with the affected user to ensure that the issue is resolved.

    Related Information:

    • Transaction Codes:
      • SU53: Display Authorization Check
      • SU01: User Maintenance
      • PFCG: Role Maintenance
    • Authorization Objects: Depending on the module, you may need to check specific authorization objects related to issue management, such as S_TCODE, S_USER_AUTH, or module-specific objects.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization problems related to specific modules.

    By following these steps, you should be able to identify the cause of the authorization issue and implement a solution to resolve the error message.

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