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Message type: E = Error
Message class: /PICM/UI -
Message number: 012
Message text: You cannot delete this issue; contact your administrator
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/PICM/UI012
- You cannot delete this issue; contact your administrator ?The SAP error message
/PICM/UI012 You cannot delete this issue; contact your administrator
typically occurs in the context of the SAP Product Lifecycle Management (PLM) or SAP Issue Management modules. This error indicates that the user is attempting to delete an issue (or a similar object) that is not allowed due to certain restrictions or conditions.Causes:
- Authorization Issues: The user may not have the necessary permissions to delete the issue. This is often the most common cause.
- Status Restrictions: The issue may be in a status that does not allow deletion. For example, if the issue is already closed or in a finalized state, it may be protected from deletion.
- Dependencies: There may be other objects or processes that are dependent on the issue, preventing its deletion.
- Configuration Settings: The system may be configured to restrict deletion of certain types of issues based on business rules.
Solutions:
- Check User Authorizations: Ensure that the user has the appropriate authorizations to delete issues. This can be done by checking the user's roles and permissions in the SAP system.
- Review Issue Status: Check the status of the issue. If it is in a status that does not allow deletion, you may need to change its status first (if applicable) or consult with your process owner.
- Consult with Administrator: If the issue cannot be deleted due to configuration settings or dependencies, contact your SAP administrator or support team for assistance. They can provide insights into the specific restrictions in place.
- Check for Dependencies: Investigate if there are any linked objects or processes that are preventing the deletion. You may need to resolve these dependencies first.
- System Configuration: If you have access, review the configuration settings related to issue management to understand if there are specific rules that prevent deletion.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.
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